Most Frequently Asked Questions
Headset: 10 NM | Stem Bolts:5.5 NM | Seat Post Bolt: 6 NM | Thru Axles: 10 NM
Dial in your fit by adjusting the seat height. Hop on the bike and place your heel on the pedal, in whatever shoes you plan on riding in. Pedal forwards or backwards, but do it slowly. If the saddle is too high, you’ll not be able to pedal smoothly without having to rock your hips from side-to-side, overreaching. Move your saddle down 1 to 2cm at a time until this back and forth stops. Pedal around stopping at the lowest 6 oclock spot. You should have a slight bend in your leg.
First we recommend Tubeless. Ventum NS1 bikes are tubeless ready. All you need to do is add the sealant. We recommend Stan’s Sealant.
Tire pressure is specific to the rider, tire and conditions. These numbers are provided as a starting point. 90 PSI, but with road bikes refer to your tire for max pressure and work back from that.
Torque Spec or Mounted Accessories: .12 NM
Brush out the links with a firm brush (an old toothbrush also works). Re-lubricate the links from time to time with a chain lubricant made specifically for modern bicycles. We like "lite" or "Dry" lubes. Wipe off excess lubricant with a clean, dry rag. Over-lubricating can actually attract new dirt. For a more thorough cleaning, use a chain-cleaning tool. Attach it to your chain for a quick, deep cleaning.
Warranty & Returns
We offer a lifetime warranty for the frame to the original owner which covers against defects in materials and workmanship. All bike purchases need to be registered within 30 days of receipt of purchase to activate the warranty plan. All components are covered by Ventum within 30 days of receipt of the bike. After 30 days, components are covered by the manufacturer’s own warranties. Ventum branded handlebars, paint and decals, stems, seat-posts, forks, and fairings are covered for one year from the date of purchase. Ventum will not incur shipping or labor costs associated with warranty replacement.
Can Be found Here: Custom Fit