ES1G Owners Manual

OWNERS MANUAL

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Unboxing & Assembly

Frame Diagram

Register Your Bike

Warranty Info

WELCOME TO VENTUM

Congratulations on your purchase of the Ventum ES1-G Bike!

Ventum stands behind the quality and engineering of our bikes and all of our products. Each item is meticulously developed in-house by our team of passionate riders. Our goal is to elevate your experience to be able to withstand all normal rugged wear and tear that comes with competing in a triathlon, running a crit series or enjoying a long gravel road to nowhere.

If you are not satisfied with your order, contact our customer support team about our 30-day return policy or let us know how we can make Ventum better.

ASSEMBLY FAQ'S

Most Frequently Asked Questions

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Warranty & Returns

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We offer a lifetime warranty for the frame to the original owner which covers against defects in materials and workmanship. All bike purchases need to be registered within 30 days of receipt of purchase to activate the warranty plan. All components are covered by Ventum within 30 days of receipt of the bike. After 30 days, components are covered by the manufacturer’s own warranties. Ventum branded handlebars, paint and decals, stems, seat-posts, forks, and fairings are covered for one year from the date of purchase. Ventum will not incur shipping or labor costs associated with warranty replacement.

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Can Be found Here: Custom Fit

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Can Be found Here: Shipping & Returns

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Can Be found Here: Shipping & Returns

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ES1-G Owners Manual

The ES1-G is a class 3 E-Bike with a cutting-edge, carbon frame, Shimano EP801 Motor, and a powerful 504 Wh battery. Its versatile design, boasting an impressive 50c tire clearance, and three dynamic power modes - eco, trail, and boost, offer you complete control and confidence over a variety of demanding terrains.

This document will guide you through the process of setting up your new bike and getting out on the road. Of course, if you have any questions or if we can be of assistance in any way, please contact the Ventum Concierge team at support@ventumracing.com.

CONTACT CUSTOMER SUPPORT ABOUT UNBOXING & ASSEMBLY QUESTIONS

UNBOXING & ASSEMBLY

LETS GET YOU SETUP IN THE SADDLE

What's Covered Here

  • Frame Diagram
  • Unboxing
  • Wheel Removal
  • Seat Post Installation
  • Frame Unboxing
  • Wheel Installation
  • Battery Installation
  • Class 3 Intro
  • Range and Battery Life
  • Final Checks and Road Test

FRAME DIAGRAM

Please carefully inspect the diagram below. It gives you a thorough break down of the names of the tubes that the frame/fork consist of and the components that this bike uses.

UNBOXING

Remove the parts and support cover. Then remove the top tube foam blocks and shifter blocks.

WHEEL REMOVAL

Remove the straps and foam blocks from the wheels. Note bars may be turned for fit.

Next remove the wheels from the box and remove the hub guards.

WARNING: Hub end caps may come off and stick to the plastic protector when removed. Check before discarding wheel protectors and reinstall end caps on the hub.

FRAME UNBOXING

  1. Detach the seat post and remove the protective foam.
  2. Undo the strap around the bottom bracket.
  3. Remove the straps from the handlebar.
  4. Lift the frame out of the box.
  5. Detach the strap and foam block from the crank arm.

WHEEL INSTALLATION

Unscrew the thru axles from the frame and fork using a 6mm hex tool.

Remove the spacers from the brake calipers.

Install the wheels ensuring the rotor lines up between the brake pads.

Secure the wheels by re-installing the thru axles. Torque to 10 N.m.

WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS COULD LEAD TO SERIOUS INJURY OR DEATH.

BATTERY INSTALLATION AND REMOVAL

Click on the video below or scan the QR code to see how to install and remove the Install the wheels ensuring the rotor lines up between the brake pads. battery in the ES1-G.

CLASS 3 INTRO

A Class 3 e-bike has the following characteristics:

Electric Assist: Class 3 e-bikes are equipped with an electric motor that provides assistance while pedaling. This assistance can be controlled by the rider and is usually limited to a certain speed.

Speed Limit: In the United States, Class 3 e-bikes are typically limited to a top speed of 28mph.

Pedal Activiation: The electric motor on a Class 3 e-bike is activated by pedaling, meaning it provides assistance when the rider is actively pedaling, and it ceases to provide assistance when the rider stops pedaling or reaches the maximum speed.

Please note that regulations and classifications for e-bikes may vary by country, state, or region, and they may change over time. It’s essential to check your local regulations and laws to ensure compliance when using an e-bike on any trail, or dirt road.

AUTO SHIFT: AUTO SHIFT is an automatic shifting technology that monitors your pedaling dynamics to keep you in the right gear and focused on what matters in every moment. Multiple system sensors continually measure your cadence, torque, and speed to automatically move you into the optimal gear without requiring you to shift manually. As your speed and cadence slow and torque increases, the system selects an easier gear. When you start pedaling and speed up, the system shifts to a higher gear for you, so you can always be in the right gear at the right time. To toggle AUTO SHIFT functions use the smaller button below the power button.

A1 - 90 RPM, A2 - 70 RPM, Manual.

Free shift: While coasting, the drive unit uses just enough power to rotate the chainring and cassette to smoothly complete shifts and does not affect the acceleration of the e-bike. You do not need to be pedaling the bike for it to shift.

For a More In Depth Look:

Shimano 2023 E Bike Catalogue

Download the Shimano E-TUBE app to customize your settings and update firmware.

RANGE AND BATTERY LIFE

 

FINAL CHECKS AND ROAD TEST


  1. Check that the battery is securely installed.
  2. Check to make sure battery is charged.
  3. That that the Thru axles are tight. 10 N.m. with 6mm hex tool.
  4. Check to make sure the brakes are working and adjusted.
  5. To turn on the ES1-G, press the top-tube button.
  6. Check battery charge. To charge scan QR code to right.
  7. Review all E-bike laws. The ES1-G is a Class 3 Ebike.
  8. Toggle between modes: (Boost, Eco, Trail, Manual, A1). To see more Scan QR code.
  9. ES1-G Range Chart provides estimates of battery life and wattage consumed. Install your pedals as per the manufacturer’s instructions.
  10. Then check the tire pressure and inflate as per the manufacturer’s recommendation.
  11. Adjust the saddle height as necessary, and torque the seatpost clamp bolt to 6 N.m using a torque wrench. Ensure the seat post minimum insertion depth of 10cm is achieved.
  12. Put on your shoes and helmet and take your new bicycle out for a road test. Always wear a helmet when you ride your bicycle.
  13. Check the operation of the brakes, derailleurs, and steering.

WARNING: FAILURE TO FOLLOW THESE INSTRUCTIONS COULD LEAD TO SERIOUS INJURY OR DEATH.


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VENTUM BICYCLE WARRANTY

We offer a lifetime warranty on our frame, fork, and seatpost to the original owner which covers against defects in materials and workmanship. All bike purchases need to be registered within 30 days of receipt of purchase to activate the warranty plan. All components are covered by Ventum within 30 days of receipt of the bike. After 30 days, components are covered by the manufacturers' own warranties. All paints and decals are covered for one year from the date of purchase and does not include normal wear and tear.

What Isn't Covered

The Ventum warranty does not cover issues that arise from the following: incorrect assembly after receipt of delivery; incorrect or poor maintenance; accessories and parts that are installed on the bike but are not intended for use with the bike; accidents, neglect, misuse, or modification to the frame; normal wear and tear; modification to the frame or materials; UV damage, corrosion, or the use of incorrect cleaning products.

Crash Replacement

In the event of an accident we offer a crash replacement at a significantly reduced rate to get you back out and riding again. This replacement is for damage that occurs to the frame during riding and does not include cosmetic damage. This offer is valid for up to 5 years and is only available to the original owner, with proof of purchase.


Coverage period is based on the purchase date of the original product. The period does not start over when a product is replaced. If your product needs to be replaced and we no longer have it in stock, we’ll try our best to find you the most similar product available. Ventum will not incur shipping or labor costs associated with crash replacement. You will need to send the damaged product back to us before we send out the new product.

CONTACT CUSTOMER SUPPORT ABOUT WARRANTY / CRASH REPLACEMENT QUESTIONS